VoIP (Voice over IP)
Enhance how your business connects with people using easy-to-manage IP and digital telephony products. Our affordable solutions make it easy for employees to collaborate using feature rich telephone handsets, integrated voice mail, fax and email, enterprise-wide presence, mobile telephones and multi-media conferencing. Impress your customers with easy ways to contact your business such as voice, chat or email; all managed using the dynamic call center functionality.
Give your employees the tools they need to do the best job they can, while improving their quality of life. Using Voice over IP (VoIP) your staff can work off-site, such as in a home office, remote office or hotel, seamlessly, with the all the features and functionality of the corporate phone system available to them.
Statistical reporting is available to provide at-a-glance metrics of the performance of your Contact Center, department and individual phone usage. This type of reporting is also useful in the evaluation of marketing campaigns and outbound call-center accountability.
Retailers, restaurants and small business appreciate the simple to use telephone sets. Lighted buttons are available to display lines in use, calls holding and busy status of other telephones. Overhead paging, intercom calling and access to frequently used features, such as Do Not Disturb, are accessed with the touch of a button. The informative LCD provides useful information such as Caller ID, listing of missed calls, placed calls and received calls, as well presence information about coworkers.